General terms and conditions of payment
General terms and conditions
Business information
Company number: 920 940 188
Company name: Skimore
Company legal name: Skimore AS
Postal address: P.B. 58 Slemdal, 0710 Oslo, Norway
Visiting address: Tryvannsveien 64, 0710 Oslo, Norway
Email address: support@skimore.no
1.Generally
1.1 These terms apply between the person (s) (“Member” / “Members”) registered in the agreement (“Membership Agreement”) and Skimore AS (“Skimore”).
These terms are to be regarded as an integral part of the Membership Agreement. In addition to the Membership Agreement, the Member will also be bound by the rules that may at any time apply to Skimore’s facilities and other services and offers from Skimore.
1.2 By registering as a member of Skimore, you accept the general membership terms that follow below. If you register on behalf of another, it is your responsibility to ensure that the person participating is aware of the terms and conditions and accepts them. By completing the registration, you guarantee that other participants have been made aware of these terms and have accepted them.
2. Membership in Skimore
2.1 Membership in Skimore can be signed by adults (aged 18) who:
(i) Has no outstanding debt associated with previous membership of Skimore.
(ii) Has not previously been banned from one or more of Skimore’s collaboration centers.
(iii) Has not acted reprehensibly in connection with previous membership of Skimore or other partners of Skimore.
2.2 Persons, who are not of legal age, may enter a membership with Skimore, provided that a parent enters into the agreement. The guardian will be legally responsible for the membership, including being held responsible for all payments associated with the membership. Personal information in connection with such membership will be processed in accordance with our Privacy Policy.
2.3 The membership is valid from the date of purchase until the Termination of the Membership Agreement in accordance with Chapter 9.
2.4 Membership in Skimore is an ongoing contractual relationship with a fixed term of 12 months (annual membership). The membership automatically continues with a new 12-month lock-in period after the expiry of the agreed lock-in period and until the membership ends in accordance with Chapter 9.
2.5 Membership gives the Member the right to use the services that Skimore offers, as they are described in Chapter 3. Furthermore, the Member has the right to use available offers in accordance with the applicable terms.
3. Description of the service
3.1 The scope of delivery is available to the Member immediately after the conclusion of the agreement.
Skimore gives the Member access to Skimore Oslo (TryvannWyller AS), Skimore Drammen (Drammen Skisenter AS) and Skimore Kongsberg (Kongsberg Skisenter AS). This includes Oslo Summer Park in Skimore Oslo, Drammen Activity Park in Skimore Drammen, and Kongsberg Summer Park as well as the membership offers that are offered to members. In addition, the Member is given access to the partner facilities Skimore may have at any given time.
3.2 The Skimore App gives the Member the opportunity to manage a profile and pay for two forms of membership:

A) Membership (for individual)
B) Family membership
In addition, the App provides access for guests to purchase guest passes.
3.3 The app will communicate with the payment solution and Skidata access system to the respective facilities. Skimore membership can be used in the facilities as mentioned in section 3.1
3.4 Skimore has the right to make certain technical, functional or other changes to the service that we deem appropriate to ensure the best possible user experience with the Member.
4. Prices
4.1 All prices are in Norwegian kroner and are shown both exclusive and including VAT. The total cost of the purchase will appear before ordering and includes all costs associated with the purchase such as fees, charges and delivery costs.
5. Payment of membership
5.1 The member shall pay the membership fee and any other fees in accordance with Skimore’s prices applicable at any time. The same applies to a parent or other person who has assumed legal responsibility for membership.
5.2 Payment of membership using debit / credit card or Vipps will be charged immediately.
5.3 If the Member does not pay by the due date, regardless of the payment method, a reminder will be issued and then a collection notice with a new due date. In the event of late payment, Skimore will be able to claim covered costs and interest in accordance with the Debt Collection Act, the Late Payment Interest Act and other applicable legislation. Access to the facilities may be temporarily blocked until the amount due has been paid in accordance with Chapter 7.
5.4 If the Member has defaulted on a payment claim and receives a payment reminder, debt collection notice or debt collection request from an external debt collector, it is the payment information on the invoice from the external debt collector that is to be used for payment.
5.5 In the event of non-payment, Skimore may deny you access to the membership facilities, and any liability imposed on Skimore under this Agreement will, to the extent possible under applicable law, cease.
6. Reservations – Member’s responsibility
6.1 The member is obliged to:
(i) familiarize yourself with and follow the safety rules and Alpine Wetting Rules in force at the facilities at any given time. Failure to comply with the rules may result in sanctions as mentioned in Chapter 7.
(ii) provide correct personal details and photo when creating a membership.
All personal details stated and registered by the Member / Member’s guardian must be correct and identical for each of the members with the personal information stated on a valid ID (passport, driver’s license, bank card, etc.).
Recognizable facial image is mandatory. For example, it is not allowed to have pictures of animals, nature, cartoon characters or other avatars on their profile. The image must be a recognizable close-up, without the use of ski goggles / sunglasses, face mask, image filters and the like. If incorrect personnel are stated, this may lead to confiscation in accordance with Chapter 7.
(iii) when establishing family membership, to include only family members who live at a common residential address in the same household. If members who do not live at the stated common residential address in the same household are included, this may lead to confiscation and fees as mentioned in Chapter 7.
(iiii) inform Skimore in writing of any change in contact information / payment information, including change of name, address, e-mail address, telephone number, account number and other relevant information. The member is obliged to keep such information up to date.
(iiiii) become familiar with notifications about renewal or payment requests by email and/or message in the app if the email address is not provided.
6.2 The Membership is personal and may not be transferred or used by anyone other than the Member. Misuse of keycard / membership may result in sanctions under Chapter 7.
6.3 The member must not give other natural or legal persons access to Skimore’s services through sharing login information etc.
6.4.1 The Member is responsible for storing the Keycard in such a way that it is not misused by others. Suspicion of abuse must be reported to Skimore as soon as possible.
6.4.2 In the event of lost / forgotten Keycard, the Member shall notify Skimore as soon as possible. Skimore will then block the card and issue a new Keycard. The member is required to pay for Keycard (s) and an administration fee.
7. Withdrawal, blocking of Keycard
7.1 In the event of incorrectly stated personal details and / or photo when purchasing a Membership / Keycard, this will be blocked until the correct information has been made available to Skimore.
7.2 Abuse; including intentional and unintentional lending of the Keycard as mentioned in Chapter 6.4 – by another person’s membership / keycard leads to the confiscation of the card, without any form of refund or crediting of future invoices.
Confiscated keycard (s) can then be picked up by the rightful owner for a fee of NOK 1,500.
7.3 In the event of a breach of the Alpine Weather Rules or by avoiding following the facility’s safety rules, the Keycard may be confiscated.
Confiscated keycard (s) can then be picked up for a fee of NOK 1,500.
7.4 In the event of non-payment as mentioned in Chapter 5, Skimore may temporarily block your access to the facilities until the amount due has been paid.
8. Privacy and marketing
8.1 Card information: When you shop at Skimore AS, the payment is processed by Nets Branch Norway (Org. No. 996 345 734), which is a secure electronic payment solution for Visa and Mastercard / Eurocard. All card information is stored in accordance with the card company’s regulations. When using a Direct Debit, this is handled by Danske Bank and your bank connection. When using Vipps this is handled by Vipps AS and your bank connection.
8.2 Skimore will at all times process the Member’s personal data in accordance with our privacy statement and applicable law.
8.3 Skimore will be able to send you emails or inquiries via the App with membership offers and other offers from our partners. These inquiries form part of our offer to you as a Member and are made in accordance with the Marketing Act § 15 third paragraph (existing customer relationships). When you enter into the Membership Agreement, you get the opportunity to say no thanks to this in the app, in accordance with the law.
8.4 As part of our services, we will also send you information related to skiing and driving conditions, and other information that is relevant to your membership with Skimore.
9. Termination of membership
9.1 The membership at Skimore can be terminated when the Member wishes but will at least expire the lock-in period of 12 months. The binding period runs from the date of purchase / renewal as specified in the Membership Agreement.
9.2 Before the expiry of the binding period, the Member will receive a notification by email or in the app with notice to unsubscribe if renewal of the membership with Skimore is not desirable. If no such feedback is given, the membership is renewed for another 12 months.
9.3 If the Member wishes to withdraw from the agreement before the binding period of 12 months has expired, the Member is obliged to pay a fee corresponding to the remaining term amounts. This means that if, for example, there are 3 months left of the binding period when the Member resigns, he will have to pay a fee of three months’ membership in accordance with the price per month at the conclusion of membership.
9.4 Skimore has the right to suspend a member and its account and terminate the Membership Agreement with immediate effect if the Member materially breaches the Membership Agreement.
Significant defaults include:
(i) Failure to pay monthly membership fees and other fees, despite collection notice or other form of reminder.
(ii) Significant breach of the Member’s obligations under Chapter 6, including that the Member fails to comply with a written or oral warning from Skimore.
10. Freezing of membership
10.1 Membership can be frozen for a specified period if a member becomes ill or injured within the agreement period, and therefore cannot use the membership. Injuries and illness that the Member had when the membership was signed, do not give the right to freeze the membership.
If the member is part of a family package, the monthly price will be reduced in% share – corresponding to the number in the family package. If, for example, there is a family of 4 and one is injured, the monthly price will be reduced by 25% in the specified period.
10.2 The member is obliged to notify Skimore within a reasonable time after the injury / illness occurred. A valid medical certificate is required stating the start and end time. 10.3 The agreement period is extended correspondingly as the period the membership is frozen.
11. Intellectual property rights
11.1 All intellectual property rights in and to the membership program, content and all material distributed at or in connection with the event or program are owned by Skimore.
11.2 The member must not use or reproduce or allow anyone to use or reproduce trademarks or other trade names displayed in connection with the member’s program, regardless of program content and / or material distributed on or in connection with the program, without having obtained prior written permission from Skimore.
12. Right of withdrawal
12.1 For purchases outside the store / distance selling [e.g., via the Internet or telephone), consumers have a statutory right to withdraw from the Membership Agreement within 14 days after Skimore has fulfilled its duty to provide information under the Right of Withdrawal Act, cf. the Right of Withdrawal Act § 20. See our right of withdrawal form here.
12.2 If the Member uses the right of withdrawal after requesting the start of the service, he shall be responsible for the reasonable costs that arise in connection with the use of the service, cf. the Right of Withdrawal Act § 26. This means that if the Member wishes to be sent and use the keycard before the expiry of the cancellation period, he will have to pay for use in accordance with the current price lists for Guest pass.
12.3 When purchasing a keycard / membership and other goods in a physical store, the Member has no right of withdrawal, cf. the Right of Withdrawal Act § 1. This also applies where the Membership Agreement has been entered into in a physical store at one of Skimore’s facilities.
13. Personal injury
13.1 The member uses Skimore’s facilities at his own risk. Skimore is not responsible for personal injury that the Member may incur in connection with the presence / exercise of activity at one of Skimore’s facilities.
14. Limitation of liability, choice of law, dispute, and venue
14.1 Skimore is not responsible for obstacles or limitations that reduce Skimore’s offer to the Member, when the relationship is beyond Skimore’s control and Skimore could not anticipate or overcome the consequences of the relationship (Force majeure).
14.2 Skimore The app may from time to time be down due to planned or unplanned maintenance, breakdowns, or other conditions. Skimore reserves the right to update or revise the Service. The Skimore application relies on updated operating systems that are still supported by the various hardware vendors.
14.3 Skimore reserves the right to make necessary, not significant changes to the terms. For example, changes in the names of third-party suppliers, facilities, clarification of terms, correction of typos, etc. Changes can only be made in October and take effect from November of the same year.
14.4 The membership agreement is subject to Norwegian law.
14.5 Disputes between the Member and Skimore shall be resolved amicably. If this does not succeed, each of the parties can bring the dispute before the ordinary courts.
Updated: 31.10. 23 – applies from 01.11.23
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